RC Dog Care kennel temporarily closes in Warminster amid investigation into 2 dog deaths

WARMINSTER, Pa. (WPVI) — A Bucks County kennel has temporarily shut its doors amid an investigation into two recent dog deaths at its facility.

RC Dog Care, located in Warminster, announced the update on Monday via Facebook, stating, “Due to recent events and out of an abundance of caution and care, we’ve made the very difficult decision to temporarily close our facility. This means we’ll be unable to provide day care or boarding services for the time being.”

The Sazon family told Action News their dog Bunny died of kidney failure while she was boarded earlier this month. Her owners quietly grieved until they learned a second dog, Phoebe, died the week prior at the same kennel from heat stroke.

MORE | ‘It was a nightmare’: Death of 2 dogs at same kennel prompts investigation

“She was such a sweet dog and it breaks my heart to imagine how much pain she was in that last day,” said one of Phoebe’s owners, Brooke Anderson.

RC Dog Care has stated that all customers with existing bookings will receive full refunds.

The Pennsylvania Bureau of Dog Law Enforcement is currently investigating the circumstances surrounding the deaths.

READ MORE : RC Dog Care released the following statement last week on the recent events:

“We want to take a moment to express our deep appreciation to those who have reached out directly to discuss recent events and share their concerns. We are grateful for the opportunity to speak with you openly and honestly.

At RC Dog Care, we understand the seriousness of the recent tragedies and the emotions they have understandably stirred. The loss of two dogs in our care has deeply affected our entire team, and we continue to extend our heartfelt condolences to the families involved. These incidents were devastating to us as caregivers, and we are committed to learning everything we can from what occurred.

We have always prioritized the safety, well-being, and enrichment of the dogs entrusted to us. We take that responsibility with the utmost seriousness, and we understand the trust our clients place in us.

We are fully cooperating with state authorities in their investigation and have formally requested permission to share the findings once the review is complete. We will be transparent in doing so, as it is our belief that open communication builds trust and accountability.

We also want to address the wave of threatening phone calls, emails, and social media messages that have come in over the past several days. While we respect everyone’s right to voice their concerns, we ask that those conversations be conducted in a respectful and constructive manner. Harassment and threats-particularly toward our team members-do not support a productive dialogue and only deepen the hurt for all involved.

In the meantime, we are conducting a thorough internal review of all procedures, training protocols, and communications. We are also consulting with outside experts to further enhance the safety and transparency of our operations moving forward.

We remain committed to our mission: to provide a safe, loving, and enriching environment for every dog in our care. We appreciate the continued support and understanding from the community and will keep everyone informed as we work to move forward with honesty, responsibility, and care.”